Terms of Service

Welcome to Ludiflumin. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

Last Updated: July 8, 2025

1. Acceptance of Terms

By accessing or using the Ludiflumin website or services, you agree to comply with and be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. Description of Services

Ludiflumin provides English language learning services including:

• English as a Second Language (ESL) classes
• Business English courses
• Conversation practice sessions
• Test preparation (IELTS, TOEFL, etc.)
• Online learning resources and materials
• Cultural integration support

3. User Accounts

Account Creation

To access certain services, you may be required to create an account. You agree to:

• Provide accurate and complete information
• Keep your account information up to date
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use

Account Responsibility

You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Course Enrollment and Payment

Course Registration

Course enrollment is subject to availability and our acceptance of your registration. We reserve the right to cancel courses due to insufficient enrollment or other circumstances.

Payment Terms

• Payment is due upon course registration unless otherwise specified
• All fees are in Canadian dollars (CAD)
• Payment methods include credit cards, debit cards, and bank transfers
• Late payments may result in course suspension

Refund Policy

• Full refunds are available up to 7 days before course start date
• Partial refunds (50%) are available up to 3 days before course start date
• No refunds after course commencement, except in extraordinary circumstances
• Refunds may be subject to administrative fees

5. Student Conduct

Students are expected to:

• Attend classes regularly and punctually
• Respect instructors and fellow students
• Participate actively in learning activities
• Complete assignments and assessments honestly
• Follow classroom rules and guidelines

Prohibited Conduct

The following behaviors are prohibited:

• Disrupting classes or learning activities
• Harassment or discrimination of any kind
• Cheating or plagiarism
• Sharing course materials without permission
• Using devices inappropriately during classes

6. Intellectual Property

Our Content

All content on our website and in our courses, including text, graphics, logos, and educational materials, is protected by copyright and other intellectual property laws. You may not:

• Reproduce or distribute our content without permission
• Use our materials for commercial purposes
• Modify or create derivative works
• Remove copyright notices or other proprietary markings

User-Generated Content

By submitting content to us (such as assignments or forum posts), you grant us a non-exclusive right to use, reproduce, and display such content for educational and promotional purposes.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Website Use

Permitted Use

You may use our website for legitimate educational and informational purposes. You agree not to:

• Use automated systems to access our website
• Attempt to interfere with website functionality
• Upload malicious code or viruses
• Violate any applicable laws or regulations

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

9. Disclaimers

Our services are provided "as is" without warranties of any kind. We do not guarantee:

• Specific learning outcomes or results
• Uninterrupted or error-free service
• Compatibility with all devices or systems
• Accuracy of all information provided

10. Limitation of Liability

To the maximum extent permitted by law, Ludiflumin shall not be liable for:

• Indirect, incidental, or consequential damages
• Lost profits or business interruption
• Damages exceeding the amount paid for services
• Issues arising from third-party services or content

11. Indemnification

You agree to indemnify and hold harmless Ludiflumin from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

12. Cancellation and Rescheduling

Class Cancellations

We may cancel classes due to:

• Insufficient enrollment
• Instructor illness or emergency
• Extreme weather conditions
• Other unforeseen circumstances

Student Cancellations

Students may cancel or reschedule classes according to our cancellation policy. Repeated cancellations may result in course termination.

13. Termination

We may terminate or suspend your access to our services at any time for:

• Violation of these Terms
• Non-payment of fees
• Inappropriate conduct
• Other legitimate business reasons

14. Governing Law

These Terms are governed by the laws of Ontario, Canada. Any disputes will be resolved in the courts of Ontario.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

18. Accessibility

We are committed to making our services accessible to all users. If you have accessibility needs or concerns, please contact us so we can provide appropriate accommodations.

19. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or other force majeure events.

20. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Ludiflumin regarding your use of our services.